Most of my recent contract work at Wells Fargo involved building high fidelity prototypes using iRise (similar to Axure) for user testing, as well as researching and testing potential new tools for the bank, such as Figma.
Building a prototype that faithfully replicates the proposed customer experience will yield more accurate user testing results.
Many of the Wells Fargo user experiences require customers to engage with components such as form fields (keying in information), radio buttons, accordion menus, etc. Prototying tools such as iRise, Axure, and Protopie allow for the creation of test experiences where testers can key in information and receive conditional validation or even go backwards (!) on a page and change their input. Prototyping these experiences in a realistic way in Sketch/Invision or Figma difficult at best.
I helped with the creation of these complex prototypes for testing user experiences such as the Digital Privacy Portal, Transfer Money, and completing an application in the bank with help from a banker.
This slide shows an example of a user experience that requires validation. I created it using Axure.
I learned the layout, transition, and animation capabilities of Figma to help Wells Fargo evaluate Figma for a proof on concept project.
My way of learning a new prototyping tool is to dig in and try to replicate an app or web site experience that I like.
One of my favorite apps is the Peet's coffee app. I replicated the order experience and animations. Check out the the video that shows the flow.
Click here to see the prototype in a new browser tab.