The Print Shop Photo Pro Usability Redesign

Photo Pro 2.0 was a photo editing application project that I served on as Producer and UI Designer at Broderbund Software.

About The Print Shop

The Print Shop is a popular layout application targeted to the home user. It’s well-regarded as an intuitive a tool for home do-it-yourself designers who love to create their own greeting cards and other communication documents.

Focus Group Testing

I collaborated with the project marketing manager to create test plan outlines for Print Shop user in-home testing, 1-1 testing, and focus groups (outside firm did the testing).

We learned the following:

  • Customers were excited about the possibility of being creative with their photos but weren’t sure how—they wanted some hand-holding.
  • They expected the same ease-of-use in a photo editing that they experienced in The Print Shop.
  • User testing with PhotoSuite III revealed pain points (as explained below).

Improved Discoverability

Upon entering the photo editing part of the program, MGI PhotoSuite provided many different editing choices in the Activity Panel.  However, the most popular tools were buried a level or two down. Our test respondents said that these were the tools they would most likely use frequently: 

  • Auto Enhance
  • Brightness/Contrast
  • Adjust Color
  • Remove Red Eye
  • Crop / Orientation
  • Blur / Sharpen

The team redesigned the Edit Photo mode IA to show the most popular tools at the top level with the choice to go deeper by clicking the “More Tools” button.

Proper Feedback

Upon clicking a mode button in PhotoSuite (in this case Compose), the mode changed but the button didn’t show that it was selected. 

We changed the buttons to tabs to give a better indication of the currently selected mode.

Consistency and Standards

Consistency with The Print Shop and Windows UI was key in helping users to learn Photo Pro.

We made sure that Photo Pro had a UI that users were familiar with:    

  • We moved some MGI tools to a standard Windows toolbar and the zoom tool to the bottom, like in The Print Shop.
  • Undo and Redo moved to expected place
  • Additionally, we changed PhotoSuite terminology to more familiar The Print Shop terms (“Compose” to“Projects” and “Prepare” to “Edit Photo”).

Efficiency of Use

Photo Pro provided lots of effects users could apply to their photos, such as blur, color treatments, and warping. All of the effects had adjustment controls. 

To speed the application of effects for novice users and those not wanting to remember settings, we provided one-click easy effects, aka“EZFX”, a new feature.

I created a clickable prototype, for stakeholder evaluation, to validate adding EZFX to the library strip on the right side of the UI.

Improved Learnability: Help and Documentation

We understood that a photo editing application could be daunting for our users. We wanted to make sure they understood how to achieve their goals by providing:

  • Tutorial Movies, front and center, upon starting the app.
  • Design Center Tutorials - lots of step by step project ideas and photo editing tips and tricks.

Inspiration

The Print Shop Photo Pro was well received and went on to generate $1Million+ in gross sales.

The usability redesign project was challenging and fun and inspired me to pursue UX design as a profession. :)